Digitalization is the strategy of converting hard/paper files and documents in digital forms. This allows data and details to be seen instantly. This makes it easier for businesses to manage their operations helping to create new opportunities designed for revenue generation. Whether you may have outdated legal systems, manual operations that can become automated or inefficient connection between staff members and managers, business digitization can help you fix these issues and boost efficiency.

The COVID-19 outbreak exhibited the sensible value of digitalization in public areas crisis response strategies. However , digitalization is there are not enough to respond to ongoing hazards. Instead, organizations need to keep pace with turn risks into prospects through tactical responses. Its for these reasons it is important go right here for organizations to have potent capabilities ~ a combination of functions and methods that enables them to adapt when confronted with disruption (George et ing. 2014; Nylen and Holmstrom 2015).

Existing research has displayed that digitalization can increase firm’s energetic capabilities by increasing their ability to sense the environment, to grab opportunities, and also to reconfigure information. Moreover, these kinds of capabilities will be critical for firms’ ability to efficiently manage general population crises. Based on these findings, this article explores the relationships between digitalization, dynamic features, and general population crisis response strategies simply using a survey involving 518 SMEs in China. The results show that SMEs with big levels of digitalization have better crisis response performances than patients with low-level of digitalization. Further, a qualitative research suggests that digitalization can help SMEs develop and implement initial emergency responses and long term crisis managing approaches.