medical billing process steps

The financial stability of clinics, hospitals, and practices depends on medical billing since it facilitates the financial transactions between patients, insurance, and healthcare providers. Medical billing often begins with the patient making an appointment and medical billing process steps proceeds through verification, coding, filing a claim, and processing payment. Every stage in the medical billing process helps to reduce mistakes, streamline cash flow, and ensure insurance compliance.

medical billing process steps

Step 5: Claim Adjudication Process

In some cases, a claim may only appear to be a duplicate, such as when a patient receives the same service from a different practice on the same date. In these instances, correct modifier codes are key to properly categorizing separately performed services. You’ll need to take notes during or immediately How to Run Payroll for Restaurants after the patient’s visit for medical coding. Jot down the treatments, diagnoses, prescriptions and services you provide clearly. Ideally, you’ll store this information in your electronic medical record (EMR) system. This information plays a critical role in ensuring all aspects of a patient visit are billed correctly.

  • Typically, a patient’s insurance card will include a phone number that you can call to verify the data.
  • After you’ve done this the first time, you shouldn’t need to do it again.
  • As technology continues to evolve, so will the methods we use for medical billing.
  • Because there are over 10,000 CPT codes and roughly 70,000 ICD codes, we highly recommend employing a smart software solution to make sure your medical coding is always up to date.
  • Please fill out the short form to the right, and a billing expert from our team will get in touch with you shortly.

AI in Medical Billing: Automating the Workflow

In the complex ecosystem of healthcare, the financial health of your practice is just as critical as the well-being of your patients. Denial management involves investigating the reason for the denial and, when appropriate, appealing the payer’s decision. This is the formal review where the insurance company decides whether to pay, deny, or reject the claim. If your claim submission results in a nonzero balance for a patient who doesn’t have secondary insurance, you must send the patient a statement detailing their charges. You should also send an explanation of benefits detailing what the patient does and doesn’t get with their insurance plan. This way, they know why they still owe you money despite having insurance.

medical billing process steps

Most Common Challenges in Adjudication

Once a patient receives their statement, your practice should do everything in its power to prevent common billing issues and make payment as simple and painless as possible. Your medical biller will use the Superbill to create a claim and file it with the insurer for reimbursement. The more http://www.scholarshipipeline.net/understanding-a-balance-sheet-with-examples-and complete and accurate this information, the more likely it is to be accepted on the first pass. First-pass acceptance is also called a “clean claim,” and it is one of the best ways to measure the efficiency of your billing cycle. Nexus io is here to assist you in exploring how our revenue cycle management services can benefit your practice. Please fill out the short form to the right, and a billing expert from our team will get in touch with you shortly.

Avoiding Costly Coding Errors

medical billing process steps

After the claim is prepared, it is submitted to the patient’s insurance provider for processing. Claims can be sent electronically through a clearinghouse or manually, depending on the provider’s preference and insurer requirements. The clearinghouse acts as an intermediary that reviews claims for errors before they reach the insurance company, reducing the chances of denials. Choosing the right medical claims processing software ensures that claims are formatted correctly and compliant with insurance regulations. Collecting all this data is the first step of the medical billing process for all healthcare providers. And there are many reasons you might want to do this, including the fact that the shorter your billing cycle, the more reliable your cash flow.

  • Often, medical practices or their outsourced billing teams manage denials, but the patient may still want to file appeals on their own.
  • Claims may also be rejected if your practice accidentally bills twice for the same service.
  • To minimize delays, use electronic claim submissions, verify insurance upfront, and ensure coding accuracy.
  • The other codes used in medical billing are Current Procedural Terminology (CPT) codes, developed by the American Medical Association (AMA).
  • Patients face financial obstacles that can lead to payment delays and bad debt.
  • But before we talk about shortening your billing cycle, it’s important to understand each of the steps involved.

A well-organized payment posting improves practice’s overall performance, increases revenue, minimizes inconvenience, and improves overall patient satisfaction. The insurer reviews the claim, determines payment amounts, and sends an Explanation of Benefits (EOB). If the insurance doesn’t cover the full amount, the patient is billed for the remaining balance. Once payment is collected from either the insurance or the patient, the account is closed, and any disputes are addressed. Efficient medical billing ensures timely payments and reduces errors, requiring attention to detail and compliance with regulations. Payment posting & A/R follow-up (reconciling payments/appealing denials).